Privacy Policy
1. Introduction
This Privacy Policy explains how FranceRetire collects, uses, shares, stores, and protects personal information when you:
- Visit the FranceRetire website
- Subscribe to the newsletter
- Contact FranceRetire
- Use forms, calculators, or tools
- Download materials
- Follow tracked newsletter or affiliate links
- Interact with related FranceRetire services
FranceRetire is intended for an international audience, including readers in the European Union, United Kingdom, United States, Canada, and Australia.
2. Data Controller
The organisation responsible for personal information is:
Legal name: CALEAVO
Business form: Sole proprietorship
D-U-N-S number: 963328090
Address: CALEAVO, 8th floor, Number F870, 191 Dongbaekjungang-ro, Giheung-gu, Yongin-si, Gyeonggi-do, 17006, South Korea
Email: support@franceretire.com
Where required, add:
EU representative: [NAME AND CONTACT DETAILS, IF REQUIRED]
U.K. representative: [NAME AND CONTACT DETAILS, IF REQUIRED]
Data-protection officer: [NAME OR CONTACT, IF APPLICABLE]
Do not publish this Policy until the controller identity and contact information are complete.
3. Information We Collect
Information You Provide
FranceRetire may collect:
- Email address
- Name
- Country, nationality, or country of residence
- Preferred language
- Retirement interests and preferences
- Newsletter choices
- Information submitted through forms
- Messages sent to support
- Survey or feedback responses
- Consent records
- Any other information you choose to provide
Do not submit passports, tax returns, medical records, financial account numbers, or other highly sensitive information unless FranceRetire has specifically requested it through an appropriate secure process.
Information Collected Automatically
When you use the website, FranceRetire and its service providers may collect:
- IP address
- Browser and device type
- Operating system
- Approximate location derived from IP
- Referring page
- Pages viewed
- Date and time of access
- Link interactions
- Error and security logs
- Cookie and similar-technology identifiers
- Language and display settings
Newsletter Engagement Data
Where enabled and legally permitted, FranceRetire may record:
- Whether an email was delivered
- Whether an email was opened
- Which links were clicked
- Unsubscribe activity
- Bounce and complaint information
- Device or browser information associated with an interaction
Because open tracking can be imperfect and may be affected by privacy features, it should not be treated as a definitive record that a person read an email.
4. How We Use Personal Information
FranceRetire may use information to:
- Send requested newsletters and updates
- Personalise content by country or nationality
- Respond to support inquiries
- Operate and secure the website
- Prevent fraud, abuse, and unauthorised access
- Measure website and newsletter performance
- Improve articles, tools, and services
- Maintain consent and unsubscribe records
- Comply with legal obligations
- Establish, exercise, or defend legal claims
- Manage affiliate and commercial relationships
- Send administrative communications
- Enforce the Terms of Use
FranceRetire does not use personal information to make automated decisions producing legal or similarly significant effects unless this Policy is updated to explain that processing.
5. Legal Bases For Processing
Where EU or U.K. data-protection law applies, FranceRetire may rely on:
Consent
For example:
- Newsletter subscriptions
- Optional marketing
- Non-essential cookies
- Certain analytics or email-tracking technologies
You may withdraw consent at any time.
Withdrawal does not affect processing that occurred before withdrawal.
Contract or Pre-Contractual Steps
For example:
- Responding to a request you made
- Providing a requested service or download
- Managing a paid product if one is later offered
Legitimate Interests
For example:
- Operating and improving the website
- Securing systems
- Preventing abuse
- Understanding aggregate usage
- Maintaining records of communications
- Measuring content performance where permitted
FranceRetire considers whether these interests are overridden by your rights.
Legal Obligation
For example:
- Tax, accounting, regulatory, security, or law-enforcement obligations
- Maintaining records required by applicable law
- Honouring marketing opt-outs
6. Newsletter Consent and Unsubscribe
FranceRetire sends newsletters to people who have subscribed or where another lawful basis applies.
You can stop receiving newsletter and marketing emails at any time by clicking the Unsubscribe link at the bottom of any newsletter.
You may also contact:
FranceRetire may retain a limited suppression record after unsubscribe to:
- Honour the opt-out
- Prevent accidental re-subscription
- Demonstrate compliance
- Manage spam complaints
Unsubscribing from marketing does not necessarily stop essential transactional, security, legal, or administrative messages.
7. Cookies and Similar Technologies
FranceRetire may use:
Essential Technologies
Necessary to:
- Load the website
- Maintain security
- Remember privacy choices
- Prevent abuse
- Operate forms
Analytics Technologies
Used to understand:
- Page visits
- Traffic sources
- Content popularity
- Site performance
- Errors
Marketing or Affiliate Technologies
Used to:
- Attribute referrals
- Measure affiliate conversions
- Understand campaign performance
- Personalise or measure marketing where permitted
Non-essential technologies should not be activated for users who require prior consent unless valid consent has been obtained.
Add a separate Cookie Policy or cookie-settings panel if non-essential cookies or similar technologies are used.
Actual providers currently used:
[LIST EACH COOKIE, ANALYTICS, ADVERTISING, AFFILIATE, AND TRACKING PROVIDER]
8. Service Providers
FranceRetire may use service providers for:
- Website hosting
- Cloud infrastructure
- Database hosting
- Email delivery
- Newsletter management
- Analytics
- Error monitoring
- Security
- Customer support
- Form processing
- File storage
- Affiliate attribution
- Payment processing if paid services are introduced
Service providers may process personal information only for the contracted service and subject to appropriate terms.
Complete this section before publication:
| Purpose | Provider | Location | Privacy information |
|---|---|---|---|
| Hosting | [PROVIDER] | [COUNTRY/REGION] | [LINK] |
| Email delivery | Amazon Web Services, Inc. (Amazon SES) | AWS region configured by FranceRetire | AWS Privacy Notice |
| Database | [PROVIDER] | [COUNTRY/REGION] | [LINK] |
| Analytics | [PROVIDER OR “NONE”] | [COUNTRY/REGION] | [LINK] |
| Error monitoring | [PROVIDER OR “NONE”] | [COUNTRY/REGION] | [LINK] |
| Payments | [PROVIDER OR “NONE”] | [COUNTRY/REGION] | [LINK] |
9. Affiliate Links
FranceRetire may use affiliate links.
When you follow an affiliate link, the third party or affiliate network may collect:
- Referral identifiers
- Cookie identifiers
- Device or browser data
- Purchase or conversion information
- Approximate location
- Transaction value
Those third parties process information under their own privacy policies.
FranceRetire should disclose material affiliate relationships near the relevant content.
10. Sharing Personal Information
FranceRetire may share information with:
- Service providers
- Professional advisers
- Authorities where legally required
- A purchaser or successor in a merger, financing, reorganisation, or sale
- Other parties with your consent
FranceRetire does not sell personal information for money.
If FranceRetire later engages in activity treated as a “sale,” “sharing,” or targeted advertising under a particular privacy law, this Policy and the website’s privacy controls must be updated before that activity begins.
FranceRetire does not sell or rent newsletter subscriber lists to advertisers.
11. International Transfers
FranceRetire serves an international audience and may use providers located outside your country.
Personal information may therefore be processed in countries with different privacy laws.
Where required, FranceRetire will use an appropriate transfer mechanism, such as:
- An adequacy decision
- Standard contractual clauses
- The U.K. international data transfer framework
- Another legally recognised safeguard
- Your explicit consent where appropriate
The exact transfer mechanisms should be reviewed after the service-provider list is final.
12. Data Retention
FranceRetire retains information only for as long as reasonably necessary for the purpose collected, including legal, security, accounting, and compliance needs.
Suggested operational periods—which must be adjusted to actual systems—are:
| Data | Suggested retention approach |
|---|---|
| Active newsletter subscription | Until unsubscribe or prolonged inactivity, subject to periodic review |
| Unsubscribe/suppression record | As long as reasonably necessary to honour the opt-out |
| Support correspondence | Up to 24 months after the matter closes, unless longer retention is necessary |
| Consent records | As long as needed to demonstrate valid consent and compliance |
| Website security logs | Up to 12 months unless needed to investigate an incident |
| Analytics data | Up to 13 months unless a shorter period is selected |
| Affiliate records | As required for attribution, accounting, fraud prevention, and legal compliance |
| Legal or dispute records | Until applicable limitation periods expire |
Publish only retention periods that match the actual implementation.
13. Security
FranceRetire uses reasonable technical and organisational measures designed to protect personal information.
Measures may include:
- Encryption in transit
- Access controls
- Limited administrative permissions
- Authentication controls
- Backups
- Monitoring
- Vendor review
- Suppression-list protection
No internet service is completely secure.
FranceRetire cannot guarantee absolute security.
If you believe personal information has been compromised, contact:
14. Your Privacy Rights
Depending on your location, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Receive portable data
- Withdraw consent
- Opt out of marketing
- Complain to a data-protection authority
- Appeal a refusal where local law provides that right
These rights may be subject to legal exceptions.
To make a request, email:
FranceRetire may need to verify your identity before completing the request.
15. European Union and U.K. Complaints
People in the European Economic Area may complain to the data-protection authority in the country where they live, work, or believe a violation occurred.
People in the United Kingdom may complain to the Information Commissioner’s Office.
FranceRetire encourages you to contact support@franceretire.com first so the concern can be reviewed.
16. United States, Canada, Australia, and Other Regions
Depending on residence and applicable thresholds, local law may provide additional privacy and marketing rights.
FranceRetire will honour applicable rights and update this Policy where business activities bring additional legal regimes into scope.
Newsletter practices should include:
- Clear sender identification
- Accurate subject lines
- Consent where required
- A functioning unsubscribe link
- Timely processing of unsubscribe requests
- A valid physical postal address in commercial emails where required
17. Children
FranceRetire is intended for adults researching retirement or relocation.
FranceRetire does not knowingly collect personal information from children under 18.
If you believe a child has submitted personal information, contact support so it can be reviewed and deleted where appropriate.
18. Third-Party Websites
FranceRetire is not responsible for third-party privacy practices.
Review the privacy policy of any external website before providing personal information.
19. Changes To This Policy
FranceRetire may update this Privacy Policy when:
- Services change
- Providers change
- Tracking changes
- Legal requirements change
- New products are introduced
The current version is identified by the “Last updated” date.
Material changes may be communicated on the website or by email where appropriate.
20. Contact
Privacy questions and requests may be sent to:
Postal address: CALEAVO, 8th floor, Number F870, 191 Dongbaekjungang-ro, Giheung-gu, Yongin-si, Gyeonggi-do, 17006, South Korea